An IT Architect with solid technical background in Software Development and Support. Able to work on own initiative and as part of a team in a customer oriented environment. Strong organizational capabilities in leading teams. Proven analytical, design and problem solving skills. Expertise in Network- & System-Management, especially the SW-distribution & Inventory areas. Worked for HP-OpenView (technical experience: OV delivers solutions for administration and operation of networks and services) and HPS-Managed Services (customer experience: HPS provides services to manage customer environments)
2004-date: IT-Architect: Technical Expert for WW HPUX-Server Management
After split of HP-Services in Trade and IT, responsible for defining world-wide
server management standards for the new consolidated HPIT- datacenters. Areas
include server provisioning, patch management, reporting, monitoring, security,
configuration management and tools consolidation.
2004-2005: IT-Architect: WW Service Module Owner and Technical Expert SW-Distribution & Configuration Management
Moved to GDIS (Global Delivery Infrastructure Services) as a WW Service Module
Owner and Technical Expert for SW-Distribution & configuration Management.
The key responsibilities in this role were: Building a service module and providing the technical expertise to the solution architects in the various customer deals. This included design & documentation of the concepts & technology, defining the delivery & support process, costing, providing trade deal consulting and evaluation. I worked closely together with service managers, solution architects and technical experts. The WW ownership of the module included the alignment of the regional solutions.
2000-2002: Technical Lead for HP-Openview IT/Administration, Hewlett-Packard Germany
Responsibilities included project planning and managing the manufacturing process being the contact to external development partners. Handling of Enhancement Requests and Customer Specials. Generally providing in-depth technical expertise on the product for all team functions: R&D, Marketing, Support and Learning Products.1998-2000: Support Engineer for HP-Openview IT/Operations, Hewlett-Packard Germany
1997-1998: Software Design Engineer for HP-Openview IT/Inventory, Hewlett-Packard Germany
Worked in the IT/O CPE Support Team (3rd level support / lab support).
Design and implementation of the Java-GUI for IT/O, programming in Java (client) and C++ (server). After completion of the first release, continued with customer support for IT/O: Call handling, escalation handling, debugging on HP-UX and WinNT, fixing code problems, developing smaller enhancements (Customer Special solutions), testing of beta code, writing documentation like process doc. and whitepapers, preparing and giving presentations and parts of technical training, Web administration, BCS admin., built productivity tools and scripts (ksh, awk, cgi, HTML, Java, C)
Part of new IT/I team, responsible for build, packaging and installation of the product working with HP-Software Distributor. Working for IT/O on BMC-Patrol project, implementing modules in the GUI using C/C++ and OV-Windows. Design and implementation of the GUI of IT/I using Java.1993-1997: Software Design Engineer for HP-Openview IT/Administration, Hewlett-Packard Germany
Software Design Engineer at NSMD in the IT/A team.
Designed, implemented and tested areas of the graphical user interface (using C and X11/motif). Later additional tasks as the System Administrator and ClearCase-Admistrator for the team. In 1995 additional responsibility for build, packaging and installation of the IT/A product with SD and DART process.
1993-2003: Job related Training
- Software Development trainings: C, Object Oriented Development in C++, Smalltalk, Java, ...1990-1993: Engineering Degree in Computer Science at the "Berufakademie Stuttgart", Stuttgart, Germany
- HP-UX Networking and System Administration training. Some experience with Linux
- Training for OpenView products.
- Project Management Fundamentals
- Radia Trainings including a special developers training
Computer Science studies at the "Berufakademie Stuttgart" while employed at HP-Germany. Engineering Degree in Computer Sciences: "Diplom Ingenieur Technische Informatik (BA)" (an equivalent to the German "Fachhochschule")1977 -1990 School / College: Abitur at the "Goldberg Gymnasium" Sindelfingen, Germany
Graduated with an Abitur of 1.9